COD risk controls
Don’t offer COD where it will burn you
Hide or show Cash on Delivery by pincode, cart rules, and risk signals — so high-risk checkouts never start as COD in the first place.
- Pincode / zone rules
- Checkout-time COD visibility
- Pairs with post-order verification
- Built for Shopify COD stores
Verification can’t fix a bad COD offer
If COD is available everywhere, you invite fraud and RTO-heavy zones. Risk controls shrink the problem before WhatsApp ever sends.
- Known bad pincodes still see COD at checkout
- Low AOV or high-risk carts get the same COD option
- Ops only discovers the problem after confirmation fails
How risk controls work
- 1
Define where COD is allowed
Set rules for pincodes, zones, or cart conditions that should hide or show COD.
- 2
Checkout respects the rules
High-risk shoppers see prepaid options instead of COD when your rules say so.
- 3
Still verify allowed COD
Orders that do place COD still get one-tap WhatsApp verification before shipping.
Prevent + verify
Hide COD by pincode
Block Cash on Delivery in zones you know return or refuse.
Cart and risk rules
Tune COD availability to cart value and risk signals — not one global toggle.
Defense in depth
Risk controls reduce bad COD; verification and auto-cancel clean up the rest.
Shopify-native checkout
Rules apply where payment method choice happens — not a separate portal.
Cleaner checkout choices
Buyers in allowed zones still get COD; risky zones see prepaid.
Rules you control
Configure where COD appears — then verify what still gets through.
Wedge, not a full RTO suite
“Level is not trying to be a full checkout OS. Risk controls + WhatsApp verification is the practical path to fewer fake COD orders.”
Level product principle
Plans
Risk controls work alongside verification on Free; pair with Starter automation as volume grows.
- Free+COD verification + risk-oriented COD visibility controls
- Starter — $4.99/moAdd reminders, auto-cancel, abandoned cart
- Pro — $9.99/moOwn WhatsApp + campaigns for scale
COD risk controls FAQ
Related
← ProductTighten COD where it hurts
Install Level, verify COD on WhatsApp, and add risk rules so bad zones never start as COD.