Shopify WhatsApp integrationOrder confirmations & COD verification

Automate Shopify orders on WhatsApp

Shopify WhatsApp integration for order confirmations, COD verification, and order updates. Verify cash-on-delivery orders with one tap before you ship — reduce fake orders and RTO.

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Join 100+ Shopify stores using WhatsApp to cut COD returns and reduce RTO.

"Super simple to set up. We saw fewer fake COD orders in the first week."
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Shopify WhatsApp integration for order confirmations & COD

Level connects WhatsApp to Shopify so you can send order confirmations, verify COD orders before shipping, and keep customers updated — without custom development or extra tools.

WhatsApp COD verificationSee how it works

WhatsApp for Shopify — built for order automation

Whether you need WhatsApp order confirmation on Shopify, COD order confirmation, or automated order updates — Level handles the full post-purchase workflow from one app.

Get started in minutes See COD verificationLearn how it works
Instant COD verification
Send a WhatsApp code as soon as a COD order is placed so only genuine, reachable customers get shipped.
Smart verification reminders
Automatically follow up on unverified COD orders with timed WhatsApp reminders until the customer confirms or cancels.
Invalid number & low-intent filtering
Catch fake or unreachable numbers early and flag risky COD orders before they hit your courier partner.
Actionable analytics
Track recovered revenue, COD return rate, and campaign performance so you know exactly what Level delivers.
Real-time alerts & control
Get notified about high-risk orders and update flows on the fly — without touching code.
Our Features

Cut COD returns, reduce RTO, protect your margins.

Level automates WhatsApp messages around your Shopify checkout so you ship fewer bad COD orders and reduce return-to-origin rates — with zero engineering overhead.

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ShopifyShopify
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COD order verification

Verify COD orders before you ship

Send one-tap WhatsApp codes to confirm COD orders and automatically cancel fake, unreachable, or low-intent orders.

Merchants see 20-30% fewer COD returns on average.

Order confirmation

Keep customers informed via WhatsApp

Send order confirmations, thank you messages, and status updates directly on WhatsApp — where customers actually see them.

Higher engagement than email or SMS.

Post-purchase messaging

Drive repeat orders via WhatsApp

Send order updates, feedback requests, and targeted offers to turn one-time buyers into repeat customers.

Higher repeat purchase rate and more LTV per customer.

Stop fake COD orders. Recover revenue.

Automated WhatsApp COD verification that confirms orders instantly so you ship only real orders — fast to install, no credit card required.

50 free verification messages per month to get started.

Free

Best for testing before committing

$0forever

50

included messages / month

Sending pauses when used up

Get started free
50 messages / month on shared number
Sending pauses when used up
1-click COD verification
1 connected store
Auto-tag + order notes
Thank you message
Shared WhatsApp number only
✖Own WhatsApp number (Pro plan)

Starter

For small stores starting COD verification

$4.99per month

Pay per delivered message

On Level's shared WhatsApp number

Get started
Unlimited sends on shared number (usage billed)
1-click COD verification
Verification reminders
Auto-cancel unverified orders
Auto-tag + order notes
Thank you message
2 WhatsApp campaigns
2 connected stores
Abandoned cart recovery
✖Own WhatsApp number (Pro plan)
Most Popular

Pro

For high-volume stores and your own WhatsApp number

$9.99per month

Your number or shared

Unlimited with your WhatsApp, or pay per message on shared

Get started
Connect your own WhatsApp number
Unlimited sends with your number
1-click COD verification
Verification reminders
Auto-cancel unverified orders
Custom WhatsApp templates
Abandoned cart recovery
5 WhatsApp campaigns
5 connected stores
Shared WA or Connect your own WhatsApp → Unlimited messages

Most stores on Pro connect their own WhatsApp to scale without per-message charges from Level.

View full pricing details →

Common questions from Shopify merchants

Answers to the things most store owners ask before enabling Level.

Shopify WhatsApp integration connects your store to WhatsApp so you can automate order confirmations, COD verification, shipping updates, and customer notifications. Level handles the WhatsApp Business API setup and message flows for you.

When a customer places an order, Level sends a WhatsApp message with order details and a one-tap Confirm or Cancel button. For COD orders, you only ship after the customer confirms — reducing fake orders and delivery failures.

Yes. COD order confirmation on WhatsApp is one of the most effective ways to filter fake or low-intent orders before shipping. Level automates the full flow — message, reminder, auto-tag in Shopify, and optional auto-cancel.

No. We help you set up WhatsApp Business API as part of onboarding. For most merchants it takes 5–15 minutes.

Yes. We only send messages to customers who have opted in and include clear unsubscribe options. We follow WhatsApp's commerce policies and regional rules (like GDPR) where applicable.

That's fine. We'll guide you through creating a WhatsApp Business account and connecting it to Level — it's included in every plan.

Most Shopify stores get their first COD verification flows live in under 30 minutes — no developers needed.

Yes. You can cancel whenever you like. We'll export your data on request and remove it from our systems within 30 days.

Yes. Level works with all standard Shopify stores. If you're using a heavily customized or headless setup, talk to us about API access.
Still have questions?

Our team will help you decide if Level is a good fit for your store and walk you through the setup.

Contact support
Stop losing revenue to fake COD orders

Ready to cut fake COD orders and reduce RTO?

Join 100+ Shopify stores already using Level to verify COD orders and protect margins.

Get started in under 30 minutes. No credit card required.

Get startedBook a demo

✨ 50 free messages included • Cancel anytime • No setup fees