Abandoned cart

Recover carts on WhatsApp — not another email

Reach shoppers who left checkout with timed WhatsApp recovery. Higher open rates than email, built for Shopify COD and prepaid stores.

Install on Shopify — free Book a demo

WhatsApp open rates beat email
Timed recovery — not blast spam
Works alongside COD verification
Starter and Pro

Email recovery leaves money on the table

Cart abandoners often ignore email. In COD markets, phone-first buyers live on WhatsApp — that’s where recovery belongs.

Email open rates collapse on mobile-first audiences
Generic SMS feels like spam and burns brand trust
No link between cart recovery and post-order COD verification

How abandoned cart recovery works

1
Cart is abandoned
Shopify signals a checkout that never completed. Level queues recovery on your rules.
2
WhatsApp nudge
A short message brings them back to complete purchase — prepaid or COD.
3
If they place COD — verify
Completed COD orders still go through one-tap verification so recovered carts don’t become RTO.

Recovery that fits Level

WhatsApp-native recovery

Meet buyers where they already reply — not only the inbox they ignore.

Timed sequences

Send recovery on a cadence you control instead of one noisy blast.

Same stack as verification

One product for pre-purchase recovery and post-purchase COD confirmation.

Scale on Starter / Pro

Free validates verification; abandoned cart unlocks when you’re ready to recover revenue.

A nudge that feels personal

WhatsApp abandoned cart recovery message

Short WhatsApp recovery — clear path back to checkout.

One dashboard for recovery + COD

Level dashboard for messaging and order flows

See messaging and verification in the same Level workflow.

Recover, then verify

Channel buyers actually open

Starter+

Abandoned cart included

COD+

Verification still applies

“Winning the cart back is useless if the COD order is fake. Level recovers on WhatsApp and still verifies before you ship.”

Level product principle

Plans for abandoned cart

Abandoned cart recovery is included on Starter and Pro.

Free
COD verification only (50 msgs/mo) — upgrade for cart recovery
Starter — $4.99/mo
Abandoned cart + verification reminders + auto-cancel
Pro — $9.99/mo
Cart recovery + own WhatsApp + campaigns

View full pricing →

Abandoned cart FAQ

No. Free focuses on COD verification. Abandoned cart is on Starter and Pro.

No. If a recovered checkout becomes COD, Level still sends Confirm/Cancel before you ship.

Messages follow your timing rules and WhatsApp commerce policies — short, actionable recovery, not endless blasts.

Starter can use Level’s shared number (usage billed). Pro can connect your own WhatsApp for branded sends.

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