For Shopify brandsWhatsApp COD verification

Stop fake COD orders & reduce RTO — with WhatsApp.

Level plugs into your Shopify store to verify COD orders with one-tap WhatsApp codes and automatically filter out fake orders. Fewer returns, lower RTO, more revenue in your pocket.

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Get free 100 messages to get started. No credit card required. Cancel anytime.

Join 100+ Shopify stores using WhatsApp to cut COD returns and reduce RTO.

"Super simple to set up. We saw fewer fake COD orders in the first week."
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Built for Shopify from day one

Use WhatsApp to verify COD orders and reduce RTO rates — without complex workflows, custom dev, or extra tools.

Get started in minutes Learn how it works
Instant COD verification
Send a WhatsApp code as soon as a COD order is placed so only genuine, reachable customers get shipped.
Smart verification reminders
Automatically follow up on unverified COD orders with timed WhatsApp reminders until the customer confirms or cancels.
Invalid number & low-intent filtering
Catch fake or unreachable numbers early and flag risky COD orders before they hit your courier partner.
Actionable analytics
Track recovered revenue, COD return rate, and campaign performance so you know exactly what Level delivers.
Real-time alerts & control
Get notified about high-risk orders and update flows on the fly — without touching code.
Our Features

Cut COD returns, reduce RTO, protect your margins.

Level automates WhatsApp messages around your Shopify checkout so you ship fewer bad COD orders and reduce return-to-origin rates — with zero engineering overhead.

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ShopifyShopify
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COD order verification

Verify COD orders before you ship

Send one-tap WhatsApp codes to confirm COD orders and automatically cancel fake, unreachable, or low-intent orders.

Merchants see 20-30% fewer COD returns on average.

Order confirmation

Keep customers informed via WhatsApp

Send order confirmations, thank you messages, and status updates directly on WhatsApp — where customers actually see them.

Higher engagement than email or SMS.

Post-purchase messaging

Drive repeat orders via WhatsApp

Send order updates, feedback requests, and targeted offers to turn one-time buyers into repeat customers.

Higher repeat purchase rate and more LTV per customer.

Stop fake COD orders. Recover revenue.

Automated WhatsApp COD verification that confirms orders instantly so you ship only real orders — fast to install, no credit card required.

50 free verification messages per month to get started.

Free

Best for testing before committing

$0forever

50

messages / month (recurring)

Get started free
50 messages / month (recurring)
Single-step verification flow
Quick reply buttons
Shared WhatsApp sending number only
✖Cannot connect your own WhatsApp number

Starter

For small stores starting COD verification

$4.99per month

500

messages / month

Get started
500 messages / month
1-click COD verification
Verification reminders
Auto-cancel unverified orders
Auto-tag + order notes
Thank you message
2 WhatsApp campaigns
2 connected stores
✖Cannot connect your own WhatsApp number
Most Popular

Pro

For high-volume stores needing advanced automation

$9.99per month

1,000

messages / month

Get started
1,000 messages / month
1-click COD verification
Verification reminders
Auto-cancel unverified orders
Custom WhatsApp templates
Priority sending
COD risk scoring
WhatsApp campaigns
Thank you message
5 WhatsApp campaigns
5 connected stores
Shared WA or Connect your own WhatsApp → Unlimited messages

⭐ Most stores switch to Pro within 2-4 weeks to unlock their own WhatsApp number and remove message limits.

View full pricing details →

Common questions from Shopify merchants

Answers to the things most store owners ask before enabling Level.

No. We help you set up WhatsApp Business API as part of onboarding. For most merchants it takes 5–15 minutes.

Yes. We only send messages to customers who have opted in and include clear unsubscribe options. We follow WhatsApp's commerce policies and regional rules (like GDPR) where applicable.

That's fine. We'll guide you through creating a WhatsApp Business account and connecting it to Level — it's included in every plan.

Most Shopify stores get their first COD verification flows live in under 30 minutes — no developers needed.

Yes. You can cancel whenever you like. We'll export your data on request and remove it from our systems within 30 days.

Yes. Level works with all standard Shopify stores. If you're using a heavily customized or headless setup, talk to us about API access.
Still have questions?

Our team will help you decide if Level is a good fit for your store and walk you through the setup.

Contact support
Stop losing revenue to fake COD orders

Ready to cut fake COD orders and reduce RTO?

Join 100+ Shopify stores already using Level to verify COD orders and protect margins.

Get started in under 30 minutes. No credit card required.

Get startedBook a demo

✨ 100 free messages included • Cancel anytime • No setup fees