How Level works
Verify COD orders with one tap on WhatsApp. No OTP, no codes—your customer confirms or cancels, and you only ship real orders.
Customer places a COD order on Shopify
When a customer selects Cash on Delivery at checkout and completes the order, Level receives the order and the customer’s phone number automatically.
- No manual export or copy-paste
- Works with your existing Shopify checkout
Customer gets a one-tap Confirm or Cancel
Level sends a short WhatsApp message to the customer’s number with two buttons: Confirm or Cancel. No OTP to type, no code to remember—one tap and they’re done.
- Delivered in seconds after order placement
- Reminders if they don’t respond
- Optional auto-cancel for unverified orders
Orders tagged: Verified, Pending, or Cancelled
In the Level dashboard you see every COD order and its status: Verified (customer confirmed), Pending (waiting for response), or Cancelled (customer cancelled or didn’t confirm). Syncs with Shopify so you only ship verified orders.
- Real-time status in Level and Shopify
- Auto-tag and order notes in Shopify
Ready to verify COD orders in one tap?
100 free verification messages per month. No credit card required. Install the Level app on Shopify and connect in minutes.