WhatsApp COD verification for Shopify

Verify Cash on Delivery orders with one tap on WhatsApp. Only ship confirmed orders—reduce fake orders and RTO.

What is COD verification?

COD verification means confirming that the customer is real and reachable before you ship a Cash on Delivery order. Instead of sending every COD order to the courier and hoping it delivers, you send a quick confirmation (e.g. via WhatsApp). Only orders that are confirmed move to shipping—the rest can be cancelled. That cuts fake orders, unreachable customers, and Return to Origin (RTO).

Level does COD verification with one-tap Confirm or Cancel on WhatsApp—no OTP, no codes. The customer gets a message with two buttons; they tap once and you know whether to ship or cancel.

What the customer sees

WhatsApp COD verification message with Confirm and Cancel buttons

One-tap Confirm or Cancel on WhatsApp. No OTP, no typing—just one tap.

What you see in Level

Level dashboard showing COD order verification status

Every COD order: Verified, Pending, or Cancelled. Syncs with Shopify.

Why use Level for COD verification?

  • One-tap Confirm/Cancel—no OTP, no codes
  • 100 free verification messages per month
  • Auto-tag orders in Shopify (Verified, Pending, Cancelled)
  • Reminders and optional auto-cancel for unverified orders
  • Connect your own WhatsApp on Pro for unlimited messages
  • Simple pricing: $4.99 and $9.99/month plans

Start verifying COD orders today

100 free verification messages. No credit card required. Install Level on Shopify and go live in minutes.

Get started free
Stop losing revenue to fake COD orders

Ready to cut fake COD orders and reduce RTO?

Join 100+ Shopify stores already using Level to verify COD orders and protect margins.

Get started in under 30 minutes. No credit card required.

✨ 100 free messages included • Cancel anytime • No setup fees