About Us
About Level
Level helps Shopify stores verify COD orders using fast, frictionless WhatsApp messages. Instead of shipping to fake or unreachable customers, Level confirms orders before fulfillment—making COD verification simple, reliable, and effective.
Why I Built Level
I've worked with ecommerce tools and automations for years, and one problem kept showing up everywhere:
- Fake COD orders were eating into margins.
- RTO rates were climbing.
- Merchants were losing money on shipping orders that never got delivered.
- And existing WhatsApp tools were either too complex, too expensive, or unreliable.
So I built Level to solve this in the simplest way possible:
- Instant WhatsApp COD verification
- Clean dashboard
- No complicated workflows
- Compliant by design
Just a straightforward tool that helps merchants reduce RTO and protect margins with minimum effort.
How Level Works
Level detects when a COD order is placed and automatically sends a WhatsApp message with a one-tap confirmation. The customer confirms, you ship with confidence—no more chasing fake orders or dealing with RTO.
What Level Stands For
Who's Behind Level
Level is built and run by Neeraj, a solo founder with experience in ecommerce tooling, integrations, and automation.
You're not dealing with a faceless team — you're talking to the person who designs the product, ships features, and helps merchants day-to-day.
Clear accountability. Real support.